At SAHAR, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with our website and services.
1. Information We Collect
We may collect and store the following types of personal information:
- Full name and contact details (email address, phone number)
- Shipping and billing address
- Payment information (processed securely via third-party payment gateways)
- Order history and preferences
- Site usage data through cookies and analytics tools
2. How We Use Your Information
Your information is used strictly for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending updates on your order, promotions, or new collections (only if you opt in)
- Improving our products, services, and website experience
3. Data Security
We implement industry-standard security measures to protect your data. Payment transactions are encrypted and handled by secure, third-party gateways. We do not store your credit card details on our servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers (e.g., shipping carriers or payment processors) to complete your transactions.
5. International Users
For our customers outside Nigeria, please note that your information may be transferred to and processed in Nigeria. By using our services, you consent to this transfer in compliance with applicable data protection laws.
6. Cookies & Analytics
We use cookies and similar technologies to personalise your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
This policy may be updated occasionally to reflect changes in regulations or our practices. Please review this page periodically for the latest version.
